Shipping Policy

Shipping Policy – Daylight Glow Candles

We currently ship to addresses within the United States, including Puerto Rico.

Processing time

Orders are processed within 2–5 business days. Many of our pieces are made or finished to order, so during busy seasons (such as the holidays) processing may take a little longer — we will always keep you informed.

Shipping rates and delivery times

Shipping rates are calculated at checkout based on weight and destination. Estimated delivery times after shipment:

• Standard: 3–7 business days.
• Expedited options (when available) are shown at checkout.

Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Shipping address

Please double-check your shipping address before completing your order. We are not responsible for orders shipped to an incorrect address provided by the customer, but contact us as soon as possible at info@daylightglowcandles.com and we will do our best to help.

Damaged or lost packages

If your order arrives damaged, or if tracking shows it as delivered but you have not received it, email us within 7 days of delivery at info@daylightglowcandles.com with photos and your order number, and we will make it right.

Local pickup

Local pickup in Louisville, Kentucky may be available on request — message us before ordering to arrange it.

Last updated: October 2026.